Terms of Use
This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and various other statutes. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This is a legal and binding agreement between you, the user ("User" or "You") of the Services, as defined below, and Novi Digital Entertainment Private Limited (formerly known as Indya Interactive Services Private Limited) stating the terms that govern Your use of the Site (as defined below). BY ACCEPTING THESE TERMS OF USE IN ANY MANNER OR ACCESSING THIS WEBSITE, YOU CONSENT, AGREE AND UNDERTAKE TO ABIDE, BE BOUND BY AND ADHERE TO THE TERMS OF USE and the Privacy Policy accessible at www.hotstar.com/terms-of-use and www.hotstar.com/privacy-policy respectively and any other terms which govern the Site (together referred to as "Terms of Use" or "Terms" or "Terms and Conditions") AND IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU ARE NOT ENTITLED TO AVAIL OF / USE THE SERVICES AND ANY USE THEREAFTER SHALL BE UNAUTHORIZED.
Description of Service and Acceptance of Terms of Use
Novi Digital Entertainment Private Limited (formerly known as Indya Interactive Services Private Limited) is a company incorporated under the Companies Act, 1956, having its registered office at STAR House, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel (West), Mumbai- 400013, India ("Novi").
Novi inter alia provides an online website 'www.hotstar.com' as an interactive platform for its viewers and any associated mobile sites, applications ("Site") to inter alia view serials and programs, films, sports content including live sports content, trailers of upcoming serials, view videos and/or photos of their favorite characters on serials, read recaps of serials, international content including viewing schedules of content offered etc. on the Site and any other features, tools, applications, materials, or other services offered from time to time by Novi in connection with its business, provided on the Site ("Novi Content") and includes posting of comments, participation in contests. The Site may also provides you content by integrating services and application of other audio video streaming platforms ("Partner Content") and/or provide hosting service to third parties to display their content ("Third Party Content") (all such features of the Site collectively referred to as "Services"). 'Content' will hence consist of 'Novi Content' and 'Third Party Content'. Currently Novi provides Partner Content from HOOQ and it may continue to include such additional Partner Content from other parties, from time to time. Specifically, for more information in relation to Partner Content of HOOQ (including the terms of use relating specifically to HOOQ service), you may refer to the following URL :- https://www.hooq.tv/terms-of-use .
Novi Content and the Partner Content will be made available to You through different modes, at the discretion of Novi, including via video on demand basis for viewing at the User's discretion at a time chosen by You and download for offline viewing by You. Please note that the availability of, and Your ability to access, the Content or some part of Services, (a) is subject to Novi's sole discretion and (b) may be dependent upon Your geographical location and (c) is on the condition that not all Content or Services will be available to all viewers. On account of the nature of the Internet, this Site and the Services may also be accessed in various geographical locations; and You hereby agree and acknowledge that You are accessing this Site and availing of the Services, at Your own risk, choice and initiative and You agree and undertake to ensure that Your use of the Site and the Services complies with all applicable laws including the local laws in Your jurisdiction. Further, such Services and Content may vary from place to place, time to time and device to device and would be subject to various parameters such as specifications, device, Internet availability and speed, bandwidth, etc. You agree and acknowledge that Novi may monitor or use certain technologies for monitoring of activities including logging of Your IP address to ascertain and verify Your geographical location. To facilitate Your viewership and access, the Services can be packaged by Novi through different models such as, Content or Services may be accessible (a) free of charge which may include advertisements or commercials or (b) via subscription through payment of a subscription fee or (c) a pay-per-view model with or without advertisements/commercials or (d) with a combination of the foregoing on the Site.
The Service can be availed through platforms, software and devices, which Novi approves from time to time, the current list for which is as set out below ("Compatible System"). In some cases, whether a device is (or remains) a Compatible System may depend on software or platform provided or maintained by the device manufacturer or other third parties. As a result, devices that are Compatible System at one time may cease to be Compatible System in the future.
The Hotstar website works best with:
The Hotstar applications work best with a minimum system requirement of:
Subject to compatibility, You may be able to access the Services through mobile phones, tablets and other IP based connected devices or any Compatible System offered by a partner authorized by Novi ("Partner").
Use of the Services is subject to compliance with these Terms of Use.
Unless otherwise specified, the Services is available for individuals who have attained the age of majority in their jurisdiction; in the case of India, this service is restricted to Users who are aged 18 years or older. If You are under the relevant age of majority in Your jurisdiction, You may only access the Site and the Services only in accordance with applicable law which enables a minor in your jurisdiction to access such a service.
SOME CONTENT OFFERED ON THE SITE MAY NOT BE SUITABLE FOR SOME VIEWERS AND THEREFORE VIEWER DISCRETION IS ADVISED. ALSO, SOME CONTENT OFFERED ON THE SITE MAY NOT BE APPROPRIATE FOR VIEWERSHIP BY CHILDREN. PARENTS AND/OR LEGAL GUARDIANS ARE ADVISED TO EXERCISE DISCRETION BEFORE ALLOWING THEIR CHILDREN AND/OR WARDS TO ACCESS CONTENT ON THIS WEBSITE. Your access to and use of the Services is subject to these Terms and Conditions, Privacy Policy and all applicable laws, rules, and regulations.
Participation in any contest and or game on the Site conducted by Novi or viewing of certain Content may be subject to further terms and conditions as may be notified by Novi from time to time on the Site or otherwise.
Electronic Communications
When You use / avail the Services or send any data, information or communication to Novi, You agree and understand that You are communicating with Novi through electronic media/ records and You consent to receive communications via electronic records from Novi periodically and as and when required. Novi will communicate with You by email or any push or other message or electronic records on the email address and or mobile number available with Novi or made available to Novi through a Partner which will be deemed adequate service of notice / electronic record.
You acknowledge that specifically consent to Novi or our respective affiliates and partners contacting you using the contact information you have provided to us at any time during your association with us for any purpose including the following purposes:
You acknowledge and agree that you may be contacted for the above purposes, using any of the contact details provided by You, including via emails, text messages or phone calls.
In the event You have indicated any 'do not disturb' preferences to Your telecom service provider, and registered Yourself on the national customer preference register / 'do not disturb' or similar list, We request You to ensure that Your registered preferences allow for communications to be sent to You in accordance with the above provisions.
The Content contained in the Services including but not limited to on the Site is protected by copyright, trademark, patent, trade secret and other laws, and shall not be used except as provided in these Terms and Conditions, without the written permission of Novi.
KEY RULES & REGULATIONS GOVERNING PARTICIPATION IN WATCH 'N PLAY
For matches held from 15 September to 21 September 2018:
| Answer option | Points to be awarded to the right answer |
|---|---|
| Out | 150 |
| 0/1/2/3 | 10 |
| 4/6 | 50 |
For matches held from 23 September 2018 onwards:
| Answer option | Points to be awarded to the right answer |
|---|---|
| Out | 300 |
| 2/3 | 20 |
| 4/6 | 100 |
| Category | Number of winners per match | Prize Description | Prizes distributed for | Last date for Prize Delivery | Sponsor point of contact for queries |
| A | 1 | Xiaomi (Mi) TV | All Matches | 31-Jan-2019 | service.in@xiaomi.com |
| B | 10 | Cloudwalker | All Matches | 31-Jan-2019 | Toll free no.: 18001023647 Email:customercare@cloudwalker.tv |
| C | 3 | Xiaomi (Mi) Phones | All Matches | 31-Jan-2019 | service.in@xiaomi.com |
| D | 10 | Honor 7S | First 10 Matches | 31-Jan-2019 | Toll free no. :18002096555 Email: hihonor.in@huawei.com |
| 10 | Honor 9N | Match 11 and 12 | 31-Jan-2019 | ||
| 10 | Honor Play | Final Match | 31-Jan-2019 | ||
| E | 5 | Yatra Vouchers | First 12 Matches | 31-Jan-2019 | support@yatra.com |
| 10 | Yatra Vouchers | Final Match | 31-Jan-2019 |
Refer detailed Rules & Regulations mentioned below for more details on the Rules and Regulations governing Watch 'N Play.
"Watch 'N Play" is a skill based online game ('the Game') which is being hosted and can be played on the Hotstar Application which is owned and operated by Novi Digital Entertainment Private Limited. The Game is meant to test the Participant's knowledge of cricket, and the Participant's ability to gauge tactics, situations, forms, strategies, and performance.
| Bucket | Type of Users | Video Streaming Access | Audio Streaming Access | Game Play Access |
|---|---|---|---|---|
| A | Participants using a Jio sim card* | Free streaming throughout the season | Free streaming throughout the season | Free play throughout the season |
| B | Participants using a Airtel sim card* | Free streaming throughout the season | Free streaming throughout the season | Free play throughout the season |
| C | Non-Jio/non-Airtel unregistered participants | Free streaming for first cumulative 10 mins** | Free streaming throughout the season | Free play throughout the season |
| D | Non-Jio/non-Airtel registered participants without a premium subscription | Free streaming for first cumulative 10 mins | Free streaming throughout the season | Free play throughout the season |
| E | Non-Jio/non-Airtel participants with a premium subscription | Free streaming throughout the season | Free streaming throughout the season | Free play throughout the season |
* The Jio/Airtel sim should be used as the primary sim on the device for the Participant to continue with the live video stream
** 10 cumulative minutes will be calculated for the whole Season (and not per Match) and from the time the user first starts live streaming the Asia Cup 2018 Match after downloading/upgrading the Hotstar App. Please note that pausing the live stream will not impact the timer for calculation of the free 10 minutes
| Date | Team 1 | Team 2 | Group | Venue | Time (IST) |
|---|---|---|---|---|---|
| 15-09-2018 | Bangladesh | Sri Lanka | Group B | Dubai International Cricket Stadium | 5:00 PM |
| 16-09-2018 | Pakistan | Hong Kong | Group A | Dubai International Cricket Stadium | 5:00 PM |
| 17-09-2018 | Sri Lanka | Afghanistan | Group B | Sheikh Zayed Stadium, Abu Dhabi | 5:00 PM |
| 18-09-2018 | India | Hong Kong | Group A | Dubai International Cricket Stadium | 5:00 PM |
| 19-09-2018 | India | Pakistan | Group A | Dubai International Cricket Stadium | 5:00 PM |
| 20-09-2018 | Bangladesh | Afghanistan | Group B | Sheikh Zayed Stadium, Abu Dhabi | 5:00 PM |
| 21-09-2018 | Super 4 – Match 1 | Dubai International Cricket Stadium | 5:00 PM | ||
| 21-09-2018 | Super 4 – Match 2 | Sheikh Zayed Stadium, Abu Dhabi | 5:00 PM | ||
| 23-09-2018 | Super 4 – Match 3 | Dubai International Cricket Stadium | 5:00 PM | ||
| 23-09-2018 | Super 4 – Match 4 | Sheikh Zayed Stadium, Abu Dhabi | 5:00 PM | ||
| 25-09-2018 | Super 4 – Match 5 | Dubai International Cricket Stadium | 5:00 PM | ||
| 26-09-2018 | Super 4 – Match 6 | Sheikh Zayed Stadium, Abu Dhabi | 5:00 PM | ||
| 28-09-2018 | Final | Dubai International Cricket Stadium | 5:00 PM | ||
a. Trivia Questions
b. Contextual Questions
| Answer Options | Scenario |
|---|---|
| Out | Wicket (including scenarios where runs have been scored on the same ball bowled) |
| 0/1/2/3 | Runs scored greater than or equal to 0 but not greater than 3 (including scenarios where extras have been conceded that has not resulted in a wicket) |
| 4/6 | Runs scored greater than 4 (including all scenarios where runs equal to or greater than 4 runs have been scored and not resulted in a wicket) |
For matches held from 15 September to 21 September 2018:
| Question type | Option | Indicative points for every correct answer |
| Contextual | Wicket | 150 |
| Contextual | 0/1/2/3 | 10 |
| Contextual | 4/6 | 50 |
| Trivia | Correct Answer Option | 100/1000* |
* The scores associated with each correct answer for Trivia Questions shall be either 100 points or 1000 points. The points allocated to each question shall be done at the discretion of the Company.
For matches held from 23 September 2018 onwards:
| Question type | Option | Indicative points for every correct answer |
|---|---|---|
| Contextual | Wicket | 300 |
| Contextual | 0/1/2/3 | 20 |
| Contextual | 4/6 | 100 |
| Trivia | Correct Answer Option | 200/1000* |
* The scores associated with each correct answer for Trivia Questions shall be either 200 points or 1000 points. The points allocated to each question shall be done at the discretion of the Company.
1. Participants will be awarded the following two types of prizes at different junctures:
| Prize Level | Offer Sponsor | Total Season vide cumulative points ladder | Extra points needed to move to the next ladder | Offer valid up to | Sponsor point of contact for queries |
|---|---|---|---|---|---|
| 1 | FBB | 10 | 10 | As per the FBB Website | Helpline: 18002002255 care@bigbazaar.com |
| 2 | Behrouz | 200 | 190 | 31-Dec-18 | help@behrouzbiryani.com |
| 3 | Yatra | 500 | 300 | 31-Dec-18 | support@yatra.com |
| 4 | PayTM Travel | 800 | 300 | 31-Dec-18 | Flights: +91 9916899168 Bus: +91 9555123123 Bus and Flights: cst.travel@paytm.com |
| 5 | Myntra | 1,100 | 300 | 31-Jan-19 | https://www.myntra.com/contactus |
| 6 | Oyo Hotels | 1,400 | 300 | 30-Oct-18 | Toll free no: 9313931393 |
| 7 | PayTM Movies | 1,700 | 300 | 15-Nov-18 | https://paytm.com/offer/customer-care-number/ |
| 8 | Ixigo | 2,000 | 300 | 31-Oct-18 | money@ixigo.com |
| 9 | FBB | 2,300 | 300 | As per the FBB Website | Helpline: 18002107777 Email: care@centralandme.com |
| 10 | Behrouz | 2,600 | 300 | 31-Dec-18 | help@behrouzbiryani.com |
| 11 | Yatra | 2,900 | 300 | 31-Dec-18 | support@yatra.com |
| 12 | Myntra | 3,200 | 300 | 31-Jan-19 | https://www.myntra.com/contactus |
| 13 | PayTM Travel | 3,500 | 300 | 31-Dec-18 | Flights: +91 9916899168 Bus: +91 9555123123 Bus and Flights: cst.travel@paytm.com |
| 14 | Oyo Hotels | 4,000 | 500 | 30-Oct-18 | Toll free no: 9313931393 |
| 15 | PayTM Movies | 4,500 | 500 | 15-Nov-18 | https://paytm.com/offer/customer-care-number/ |
| 16 | Ixigo | 5,000 | 500 | 31-Oct-18 | money@ixigo.com |
| 17 | FBB | 5,500 | 500 | As per the FBB Website | Helpline: 18002002255 Email: care@bigbazaar.com |
| 18 | Behrouz | 6,000 | 500 | 31-Dec-18 | help@behrouzbiryani.com |
| 19 | Yatra | 6,500 | 500 | 31-Dec-18 | support@yatra.com |
| 20 | PayTM Travel | 7,000 | 500 | 31-Dec-18 | Flights: +91 9916899168 Bus: +91 9555123123 Bus and Flights: cst.travel@paytm.com |
| 21 | Myntra | 7,750 | 750 | 31-Jan-19 | https://www.myntra.com/contactus |
| 22 | Oyo Hotels | 8,500 | 750 | 30-Oct-18 | Toll free no: 9313931393 |
| 23 | PayTM Movies | 9,250 | 750 | 15-Nov-18 | https://paytm.com/offer/customer-care-number/ |
| 24 | Ixigo | 10,000 | 750 | 31-Oct-18 | money@ixigo.com |
| 25 | FBB | 10,750 | 750 | As per the FBB Website | Helpline: 18002101888 Email: brandfactory@futurelifestyle.in |
| 26 | Behrouz | 11,500 | 750 | 31-Dec-18 | help@behrouzbiryani.com |
| 27 | Yatra | 12,250 | 750 | 31-Dec-18 | support@yatra.com |
| 28 | PayTM Travel | 13,000 | 750 | 31-Dec-18 | Flights: +91 9916899168 Bus: +91 9555123123 Bus and Flights: cst.travel@paytm.com |
| 29 | Myntra | 14,000 | 1,000 | 31-Jan-19 | https://www.myntra.com/contactus |
| 30 | Oyo Hotels | 15,000 | 1,000 | 30-Oct-18 | Toll free no: 9313931393 |
| 31 | PayTM Movies | 16,000 | 1,000 | 15-Nov-18 | https://paytm.com/offer/customer-care-number/ |
| 32 | Ixigo | 17,000 | 1,000 | 31-Oct-18 | money@ixigo.com |
| 33 | FBB | 18,000 | 1,000 | As per the FBB Website | Helpline: 18002002255 Email: care@bigbazaar.com |
| 34 | Behrouz | 19,000 | 1,000 | 31-Dec-18 | help@behrouzbiryani.com |
| 35 | Yatra | 20,000 | 1,000 | 31-Dec-18 | support@yatra.com |
| 36 | PayTM Travel | 21,000 | 1,000 | 31-Dec-18 | Flights: +91 9916899168 Bus: +91 9555123123 Bus and Flights: cst.travel@paytm.com |
| 37 | Myntra | 22,000 | 1,000 | 31-Jan-19 | https://www.myntra.com/contactus |
| 38 | Oyo Hotels | 23,000 | 1,000 | 30-Oct-18 | Toll free no: 9313931393 |
| 39 | PayTM Movies | 24,000 | 1,000 | 15-Nov-18 | https://paytm.com/offer/customer-care-number/ |
| 40 | Ixigo | 25,000 | 1,000 | 31-Oct-18 | money@ixigo.com |
| Category | Number of winners per match | Prize Description | Prizes distributed for | Last date for Prize Delivery | Sponsor point of contact for queries |
|---|---|---|---|---|---|
| A | 1 | Xiaomi (Mi) TV | All Matches | 31-Jan-2019 | service.in@xiaomi.com |
| B | 10 | Cloudwalker | All Matches | 31-Jan-2019 |
Toll free no.: 18001023647 Email: customercare@cloudwalker.tv |
| C | 3 | Xiaomi (Mi) Phones | All Matches | 31-Jan-2019 | service.in@xiaomi.com |
| D | 10 | Honor 7S | First 10 Matches | 31-Jan-2019 |
Toll free no. :18002096555 Email: hihonor.in@huawei.com |
| 10 | Honor 9N | Match 11 and 12 | 31-Jan-2019 | ||
| 10 | Honor Play | Final Match | 31-Jan-2019 | ||
| E | 5 | Yatra Vouchers | First 12 Matches | 31-Jan-2019 | support@yatra.com |
| 10 | Yatra Vouchers | Final Match | 31-Jan-2019 |
2. A Match and Social Leaderboard for the Game Play will be maintained for each Match highlighting the ranks and scores of all the Participants during the Match. The Leaderboards will be accessible and visible along with the Game, and not otherwise. Due to technical factors suchas time lags, volume of traffic etc., the Leaderboards may not be a true reflection of the Participant's actual real-time score. The Company reserves the right to decide the periodicity of the updates to the Leaderboards, and the number of participants whose ranks and scores will get reflected therein. Mere inclusion of a participant in the leaderboard does not entitle the participant to a prize.
3. The following factors will have a bearing, in this order of priority, while determining the ranking of Participants who are eligible to be Match Winners:
4. The Company will not permit or entertain any requests or claims to check / audit / challenge the logic of the factors relevant for determining rankings
5. A Participant who has won a prize in a particular category in the previous matches will not be eligible for winning a prize for the same category for the subsequent matches. In such a situation, the Participant will become eligible to win a prize in the next lower category as per clause 4.1.b. In the event the participant has become eligible to win a prize in the last category, and the participant has already previously won a prize in the last category, such participant will not be entitled to receive any prize.
6. In case of Match washouts or suspensions for any reason, the winner determination process will be conducted only if a minimum of one over of the Match was played between the two teams.
7. The Participant shall be informed about the result of him/her winning the Match Prizes by means of in-app notifications and/or call attempts at the India mobile number provided by the Participant
8. In case the Participant has been shortlisted as eligible to receive the Match Prize, a unique coupon code will be sent to / received by the Participant, along with a form requiring him/her to fill in his/her ten digit mobile number. The coupon code will be unique to every specific device. The Company will not be liable to issue multiple coupon codes to any participant under any circumstances whatsoever.
9. It is the sole responsibility of the Participant to maintain the secrecy of code and to ensure that the same is not leaked or shared with any other person.
10. The Company will not be liable to award any Prizes to a Participant who does not have a valid coupon code.
11. The coupon code will need to be presented at every juncture of the Prize fulfillment process.
12. By agreeing to the Rules and Regulations the Participant agrees to be contacted at the number provided by him for purposes, including but not limited to, collection of basic KYC details, communication and acceptance of taxes to be paid the Participant, collection of KYC documents and such other details as may be deemed necessary by the Hotstar team.
13. The Company will carry out KYC of the Participant and all prize fulfillment and offer redemption will be fulfilled by the Partner or the Prize Sponsor.
14. Upon being notified as a Match Prize Winner, The Participant will be contacted within 15 business days of entering the mobile number on the Hotstar App, between 9 am to 9 pm.
15. The Match Winner will be required to enter an Indian mobile number only. The Company will not contact the Match Winner on any number other than an Indian mobile number.
16. The Participant will be responsible for providing the correct mobile phone number to the Company and Company will not responsible to validate correctness of the mobile number provided by the Participant.
17. The tele executives will make three call attempts to the Match Winners
18. In case where the Participant was not reachable after repeated call attempts, the Prize will be forfeited.
19. The Participant understands and undertakes that for him/her to be able to claim the Match Prizes, it is his/her responsibility to pay all the direct taxes and other ancillary charges (gift tax, income tax, etc.) to the relevant authorities and furnish the relevant challans to the Company and/or the Prize Sponsor to enable fulfillment of the relevant Prizes.
20. To facilitate the Prize fulfilment process, the Company has the right, at any time, to require proof of identity and/or eligibility from the Participant(s). Upon request from the Company, the Participant may be required to furnish necessary supporting documentation, including but not limited to proof of age, address, name, photo identity and nationality
21. In case a Match Winner is below 18 years of age, his/her guardian is eligible to claim the prizes on his behalf and shall be liable to pay all the direct taxes (gift tax, income tax, etc.) to the relevant authorities and may be required to furnish necessary supporting documentation as proof of relationship, age, address, name, photo identity and nationality to enable fulfilment of the Prizes.
22. The Company may, at its discretion, contact the Participant(s), if required, for any clarifications needed regarding the information provided by such Participant(s).
23. Failure to provide any proof or requested information, within the timelines as may be communicated by the Company and/or the Partners to the Participant(s), could result in the Prize being forfeited.
24. The Company also reserves the right to forfeit the Prize in case where a discrepancy is found to exist in the information furnished/provided by the winning Participant.
25. As a platform Novi is only organizing the Game and identifying the Winners of the Game Play on the basis of the Rules and Regulation as set out herein. All Prizes are sponsored by the respective Prize Sponsors. The Prize Sponsors shall be responsible for the guarantee/warranty and/or the validity of the Prize. Please refer the terms and conditions of each Prize Sponsor for more information in this regard.
26. The mode of delivery of the Match Prize will be at the discretion of the Company and the Prize Sponsor. For Prizes for which the delivery needs to be made by the Company and by the Prize Sponsor, the same will be delivered at an Indian address only.
27. By accepting the Rules and Regulations, the participant thereby agrees to comply with the mode of delivery of Prizes chosen by the Company and/or by the Prize Sponsor
28. All personal details and information requested by and submitted to the Company by each Participant must be truthful, accurate and in no way misleading. The Company reserves the right to disqualify any Participant(s) from the Game, at its sole discretion, should the Participant(s) at any stage submit false, inaccurate or misleading personal details and/or information.
29. Inability of the winner to claim the Prize within the defined timelines will entitle the Company to forfeit the prize. The Company will contact the Match Winners at each of the following junctures:
| Activity No. | Activity | Timeline |
| A | In
app notification asking for mobile number (3 notifications will be sent to the Winner indicating that he has won a Match) |
Multiple notifications up to 7 days from the time of match completion |
| B | Call attempt 1 | Within 15 business days from completion of Activity A |
| C | Call attempt 2 | Within 1 hour from completion of Activity B |
| D | Call attempt 3 | Within 1 hour from completion of Activity C |
*Refer below table for understanding the treatment of prizes in case of different scenarios:
| Scenario | All Prize Categories |
|---|---|
| No response to push notifications | Forfeit the prize |
| Participant declined from bearing tax liability | Forfeit the prize |
| No response to dial outs (3 attempts) | Forfeit the prize |
| Non submission of documents | Forfeit the prize |
| Failure to deposit the requisite tax amount within 7 days | Forfeit the prize |
| Submission of misleading information | Forfeit the prize |
| If the winner is a White Listed Participant | Forfeit the prize |
| If the participant provides a non-Indian mobile number | Forfeit the prize |
30. Whilst the Company shall make all reasonable endeavors to contact all Participants at each relevant juncture of the Prize fulfilment process, the Company can make no guarantee of the receipt of the attempts (notifications and calls ) by the Participant thereof and the Company shall in its sole discretion be entitled to proceed with the next entitled Participant(s) / forfeit the prize under these Rules, in case it is unable to successfully contact and communicate with the Participant or the Participant does not claim the Prize within the timelines.
31. The responsibility of the fulfilment of the prizes shall be solely of the Partners and the Participants understand and agree that Novi shall not have any responsibility of the same whatsoever.
32. At no point in time will the Company be obliged to notify unsuccessful Participants of its decision. No enquiries, appeals, verbal or written, shall be entertained in this regard.
33. All attempts will be made to protect the Participant data along with the points earned from loss and corruption, but in the event that such data loss happens, and because of the intricate timelines of the Winner determination process, the Company may have to continue with whatever data is available, or in any other manner as it may deem reasonable.
34. We would recommend the Participants to maintain privacy of his/her personal details and not mention the phone number or any other personal details on any social media platform.
35. Employees of the below mentioned entities are ineligible to claim the Match Prizes:
The employees of the above mentioned organizations, hereon referred to as "White Listed Participants" would be ineligible to claim any Match Prize.
36. As a platform Novi is responsible to organize the Game, identify the Winners of the Game Play. All Prizes are sponsored by the respective Prize Sponsors.
37. The Company will have access to and collect Participant's Game Play information and data and any other information submitted by the Participant during the course of Game Play ("Game Play Data") and may use this Game Play Data for the improvement of the Hotstar App and the Game in general, including by analyzing overall Participant behavior/ choices/ trends. By participating in the Game, the Participants consent to the collection, storage, processing and the transfer of and sharing of the Game Play Data by the Company, in accordance with the terms of its Privacy Policy which is accessible at http://www.hotstar.com privacy-policy.
1.
The Game is meant for entertainment and
recreational purposes only, and is not a contest, bet, award or challenge or
other form of formal event.
2.
The Game will be available only when there is
an ongoing live Match and when the Hotstar Application is set to view the live Match
in portrait mode. The Company will not be responsible for any break or
disconnection or disruption in network connectivity in any manner, irrespective
of the network being used which results in any break during the Game Play.
Network issues can disrupt various aspects of the Game Play such as receipt of
questions and answer options, receipt of any sound, text, video streams related
to the question, receipt by the Company of answer chosen by the Participant,
etc. The Participant is advised to remain in an area with a strong and stable/
continuous mobile network signal of the telecom operator or internet service
provider to ensure smooth functioning of the Game Play.
3.
Any loss or outrage or dissatisfaction
suffered during the course of playing the Game Play by a Participant would not
be the responsibility of the Company and/or its associates/ affiliates and the
Company or its associates/affiliates will not be responsible to make good any such
loss or dissatisfaction.
4.
In the event the response of the Participant
is not received by the Company within the stipulated time period for the
question for any reason, the Participant would not get points in the event that
question(s) was answered correctly by him/her. The Participant can continue to answer
questions once re-connected to the central Game Play server(s). Company or its
vendors and partners are not responsible for any such instances.
5.
Other than the Devices (defined in point 2.B),
the Game Play will not be accessible on portrait mode, or through web browsers,
and any third party live TV streaming medium or any other operating
systems/platforms on which the Hotstar App is available.
6.
The Company will endeavor to ensure that the
integrity of the game is maintained at all times and will take reasonable steps
in this regard
7.
By agreeing to these Rules & Regulations, you permit the Company to
contact you on the India mobile number disclosed by you, even if that number is
registered on the Do Not Call/Disturb Registry.
8.
The Participant(s) of the Game Play may be required to make himself/herself
available for the Company and participate in any activity and/or campaign
("Promotional Activity") of any nature whatsoever without any money payable to
the him/her.
9.
By accepting the Rules & Regulations, the
Participant agrees and authorizes the Company to use any information available
and linked to his User ID (Email or Facebook ID) provided at the time of
registration on the Hotstar App in terms of the Privacy Policy of the Hotstar
App available at http://www.hotstar.com/privacy-policy.
1.
Prior to the start of the Game, the
Participant must check that the Hotstar App is updated, operational and
functioning correctly. The Participant is advised to keep adequate RAM and
phone memory available to ensure smooth functioning of the Game. Quitting other
applications on the Device will also help towards smoother Game Play in case of
some phones.
2.
Participants may need to adjust the Device
display, font, brightness and resolution to default size or lower to ensure
that they are able to play the Game on their Devices properly.
3.
Participant is advised to keep the Device from
which the Game is played, adequately charged. Low battery may result in shut
down of the network and / or Device which could affect the Participant's
ability to play the Game.
4.
The Company has ensured adequate redundancies
with respect to the servers that are used to communicate with the Hotstar App
for the Game Play. However, in the rare instance that the servers are affected
and are rendered non-functional, the Company will, at its discretion but not as
an obligation, determine such measures as it may deem fit, including cancelling
certain sections or segments or question(s) from the Game at the discretion of
the Company.
5.
An on-going Participant(s) could lose out on
the opportunity to play one or more questions (and hence lose points) in any of
the following, but not exhaustive, scenarios:
a)
Where a Participant answers a call / message /
etc. on the Device where he/she is playing the Game;
b)
Where a Participant exits the Hotstar App
while playing the Game;
c)
Where a Participant force quits an App or
restarts his/her Device during Game Play;
d)
Where there is a network drop or battery
drain-out during Game Play;
e)
Where the Device on which the Game is being
played hangs during Game Play;
f)
Where the Device auto-locks, screen times out
during the course of the Game;
6.
In the event the Game is terminated
mid-session for any reason whatsoever, or where the Game or the ability of a
Participant to play the Game is affected by any network / IT / phone related
issue, and/or where a Participant exits the Game in the middle of an on-going
ball, the Participant will be permitted to rejoin the Game only when the next
question is about to be displayed.
7.
The scenarios present hereinabove are only by
way of example and there could be additional scenarios, beyond Company's
control, wherein the Participant Game Play may be interrupted, and/or the
Participant may lose an opportunity to answer any question. Under all such
scenarios, the Participant will be permitted to rejoin the Game only when the
next ball is played and the Company will not be liable in any manner for such
interruption in the Game Play and/or any lost opportunity to answer any of the
questions during Game Play, which results from technical and non-technical
reasons attributable solely to the Participant, its Device, the internet and/or
mobile networks and/or any other force majeure conditions.
8.
Company will not be responsible for any loss,
outrage from or dissatisfaction suffered by the Participant, during Game Play
or otherwise arising out of or resulting from the Game in general. Company or
its associates/affiliates will not be responsible to make good against any such
loss, outrage or dissatisfaction.
9.
While all attempts will be made to protect the
Game Play Data, including the data pertaining to the correct answers given by
each of the Participants, from loss and/or corruption, Participants agree and
acknowledge that all systems are prone to failure and hacking attempts. In the
event of any data loss, Company shall make reasonable endeavors to continue
with whatever data available in the manner it deems is fit. The Company will
not be responsible for any damage resulting from the loss of data or the action
taken by the Company for the continuity of the Game Play, on account of the
same. The Company will not be held responsible to make good any loss or
dissatisfaction suffered by the Participant, on account of such loss.
10.
The telecast of the Match on the Hotstar App
may not coincide with the telecast of the Match on television (across all types
of feeds [HD / SD, etc.] and platforms [DTH / cable / IPTV, etc.]) including
the actual match timing in the stadium. This may result in time lag between the
actual Match playout in the stadium, its transmission over various networks and
the Questions asked in the Game.. Please note that the Company reserves the
final right to determine any issues of any time lag and its decision regarding
the same shall be final. Pertinently, if the Company learns that this time lag
has been used by any Participant to gain any unfair advantage in the Game to
win Prizes, the Company reserves the right to immediately suspend / terminate
the Participant's Game Play or forfeit the Match Prize won by such Participant,
without any prior notice to the Participant. The Company's decision on this
will be final and binding.
11.
The Participant acknowledges and agrees to
hold harmless the Company and its partners for the application, network,
process, technical or any other failures. Any losses, injury, discomfort, loss
of privacy, inability to participate or any other discomfort of any sort caused
to the Participant or the Participant's property or device shall not be the
responsibility of the Company or its Partners.
12.
In case any unauthorized activity is observed
on the Game, Company reserves the right to disqualify the Participant causing
and/or resorting to such unauthorized activity till such time as the Company
deems fit. The Company would not be responsible to such Participant in any
manner whatsoever on account of such disqualification.
13.
While the Company shall endeavor to make all
reasonably practicable arrangements for the continuity of the Game, it cannot
guarantee or assure seamless connectivity or continuous availability of the
Hotstar Application, server, system or software to the Participants during the
conduct of the Game as these are dependent on external utilities/service
providers and factors which could be beyond the control of the Company.
14.
Company shall not be liable for any failure of
the Hotstar Application server or system in the course of playing the Game.
15.
Company and its sub-contractors are not
responsible for delayed receipt or non-receipt or incomplete receipt or
corrupted receipt of answers.
16.
The Company accepts no liability and shall not
be responsible and/or liable in any manner whatsoever in case the
Participant(s) are unable to participate in the Game due to failure on the part
of the telecom operator, internet service provider, facility provider, etc., or
due to capacity constraints.
17.
In the event the Game Play ceases to operate
due to any unforeseen issues, including but not limited to technical issues or
force majeure, the Company reserves the right to discontinue the Game for
future and revise these Rules and Regulations to accommodate such
discontinuation. The Company shall not be responsible or liable for any losses
caused due to such discontinuation.
18.
It shall not be open for the Participant(s) or
any of their representatives to require an audit or verification of the any of
the systems, databases, software, hardware used to host the Hotstar App or the
Game, or any other criteria, process or system adopted by the Company as part
of the process of conduct of the Game or selection of winners resulting
therefrom.
19.
No person (i.e., either the Participant or any
person on behalf of the Participant) shall initiate litigation against the
Company or its partners in any manner, in connection with the Game Play and/or
the eligibility and/or the participation in the Game without first writing in
to the Company at hello@hotstar.com setting out its concerns/issues and
providing the Company a reasonable opportunity to address such concerns/issues.
1.The Participant's participation in the Game(s)
shall be considered to be acceptance of these Rules & Regulations.
2.
The Participant hereby represents that he/she
is not under any contracts, exclusive or otherwise, with any other third party/
agency or is not under any kind of disqualification or disability under law, to
enter into an agreement with the Company or its affiliates, as the case may be.
3.
The Participant shall undertake, warrant and
guarantee to the Company that the Participant has the full legal capacity to
participate in the Game in accordance with these Rules & Regulations.
4.
The Participant acknowledges that he/she has
voluntarily chosen to participate in the Game at his / her free-will and is
willing to bear all risk, costs & consequences arising from such
participation in the Game.
5.The Participant shall not have any claim
against the Company and/or any of its affiliates connected with the Game. The
Company or any of the affiliates or vendors connected with the Game shall not
be responsible for any such eventuality and the Participant(s) shall not be
entitled to claim any compensation from the Company.
6.In the event of any fault, misunderstanding or
dispute concerning any part of the Game, and/or the operation of the telephone
system, internet system, or the validity of any question or answer options, the
decision of the Company shall be final and binding on all Participant(s) and
other persons. The Company is empowered to take a decision on any case or
instances not covered by the present Rules & Regulations.
7.The Company reserves the right to amend (add,
delete or modify) the Rules & Regulations prospectively or retrospectively,
at its discretion and without prior approval in order to improve the Game or
remedy any issues that may occur.
8.The Company has the right at any time to
terminate the Game without any prior intimation or notice to the public and the
Company is not obligated in any manner whatsoever to compensate any person or
persons who have participated in the Game.
9.If the operation of the Game, the transmission
and/or the broadcast of any/all of the Match is prevented by an event of force
majeure or otherwise, the Company may cancel all or any part of the Game or
take such other decision as it deems fit.
10.
If any provision of these Rules & Regulations
is held by any court or other competent authority to be void or unenforceable
in whole or part, the other provisions of these Rules & Regulations and the
remainder of the affected provisions shall continue to be valid.
11. These Rules &
Regulations and the Game shall be governed by and construed in accordance with
the laws of India and the Participant(s) submit irrevocably to the jurisdiction
of the Courts in Mumbai.
12. Any dispute or
claim arising out of or in relation to the Game Play or these Rules and Regulations
shall be resolved by arbitration in accordance with the Arbitration and
Conciliation Act, 1996 as amended from time to time, by a sole arbitrator
nominated at the sole discretion of the Company. The place of arbitration shall
be Mumbai. The Language will be English. The award of the arbitral tribunal is
final and binding on the parties.
13. The Company is
empowered to take a decision on any case not covered by the present Rules and
Regulations.
14.
The Company or any of its affiliates will not
be liable for any loss of earnings, employment or otherwise, caused to the
Participant(s) and arising as a result of his/her participation in the Game.
15.
The Participant(s) hereby agree to indemnify
the Company or its affiliates against any claims that might arise from their
actions or omissions while participating in the Game.
16. The Participant hereby agrees and undertakes
that, the Company is in no manner whatsoever responsible and/or shall not be
held liable in any manner whatsoever, for any injury of any kind including
mental and/or emotional trauma caused to the Participants in any manner
whatsoever, in relation to Game Play.
17. To the maximum extent permitted by applicable
law, Company will have no liability related to the third-party content arising
under intellectual property rights, libel, privacy, publicity, obscenity or
other laws. Company also disclaims all liability with respect to the misuse,
loss, modification or unavailability of contest/app /any content and / or
third-party content.
18. The only way to
enter Game is through participation as described in these Rules &
Regulations. There is no other way of entering the Game. Any person claiming
that he/she can help get you access to the Game for a consideration is
defrauding you. Please contact your local police and report this person
immediately.
19. All these Rules
and Regulations are specific to the Game and do not supersede or substitute the
terms and conditions of using the Hotstar App available at www.hotstar.com/terms-of-use.
End of Game Play Rules and Regulations
Match Prize Terms and Conditions 1. Xiaomi (Mi) TVs
a.
The Winners are eligible to win 'Mi – TV 43 inch' TVs.
b.
Only Participants residing in India are eligible to win this Prize
c.
Upon successful KYC verification, Xiaomi will send a gift-code
(F-code) on the email ID provided by the Winner.
d.
The Winner will have to claim the Prize from www.mi.com
e.
The products will be dispatched within 8-10 days of the Winner
claiming the Prize from www.mi.com
f.
The Prizes cannot be exchanged for any other variant or cash.
g.
The Product images shown are for representation only & may
vary from actual product.
h.
Apps & content shown are for representation purpose only &
have to be downloaded/side-loaded from the app store if available.
i.
Please write to service.in@xiaomi.com in case of any complaints,
queries or clarifications.
2. Cloudwalker
a.
Only Participants residing in India are eligible to win this
Prize.
b.
Gift tax, if any, will have to be paid by the Winner.
c.
The Winner has to make the Gift Tax payment and provide details
including contact name, number, and delivery address along with the PIN code to
CloudWalker within 30 days of intimation from CloudWalker.
d.
Transportation cost will be borne by CloudWalker at their
serviceable PIN codes within India. The Winner will have to bear transportation
charges for non-serviceable PIN Codes at actuals.
e.
Customer can book free installation of the TV at Toll free no:
18001023647. Additional charges for installation will apply for areas belonging
to the non-serviceable pin codes.
f.
The CloudWalker TV comes with a 1 year Limited India Warranty.
g.
The TVs will be dispatched from 20th of October 2018 to 30th
November 2018.
h.
The standard terms and conditions governing the CloudWalker govern
the distribution of these Prizes.
i.
The Prizes cannot be exchanged for any other variant or cash.
j.
The Product images shown are for representation only & may
vary from actual product.
k.
Apps & content shown are for representation purpose only &
have to be downloaded/side-loaded from the app store if available.
l.
All product names, logos & other trademarks are the property
of their respective trademark holders. Android is a trademark of Google LLC
& is not affiliated with CloudWalker.
m.
Please call on 18001023647 or write to customercare@cloudwalker.tv in case of any complaints, clarifications and
queries.
3. Xiaomi (Mi) Phones
a.
The Winners are eligible to win Mi – A2 phones.
b.
Only Participants residing in India are eligible to win this Prize
c.
Upon successful KYC verification, Xiaomi will send a gift-code
(F-code) on the email ID provided by the Winner.
d.
The Winner will have to claim the Prize from www.mi.com
e.
The products will be dispatched within 8-10 days of the Winner
claiming the Prize from www.mi.com
f.
The Prizes cannot be exchanged for any other variant or cash.
g.
The Product images shown are for representation only & may
vary from actual product.
h.
Apps & content shown are for representation purpose only &
have to be downloaded/side-loaded from the app store if available.
i.
Please write to service.in@xiaomi.com in case of any complaints, queries or
clarifications.
4. Honor Phones
a.
Honor will process and dispatch prizes to final winners after
receiving the details from Hotstar
b.
The prizes will be dispatched between 01 October 2018 and 30
November 2018.
c.
For any queries regarding product and delivery of the prize,
please write to hihonor.in@huawei.com or call on 18002096555.
d.
Honor will extend PAN India distribution support.
e.
Honor will reach out to the Winners after receiving the Winner
information from Hotstar. The Winner will be required to furnish all the
details within 15 days of receipt of a call/email from Honor. Failure to do so
may lead to forfeiture of Prizes.
f.
All applicable taxes including gift tax (if any) are to be borne
by Winner. The shipping of Prizes will be initiated on successful receipt of
such taxes by the Honor in the bank account.
g.
The responsibility of depositing tax collected as per the above
clause will rest with the Company and due certificates will be issued in the
name of the Winners as applicable.
h.
The Winner is required to be available on verified address to
accept gift until 60 days from verification call. In case of failure in
delivery due to absence of winner, gift will be considered forfeited.
i.
To know more click here https://www.hihonor.com/in/
5. Yatra Vouchers
a.
This offer is valid on - Holidays only at Yatra.com.
b.
The offer is valid for ONE time transaction only.
c.
Two or more offers cannot be clubbed together to make a booking.
d.
The maximum discount availed will be Rs 9,999.
e.
No minimum amount is required in order to avail this voucher.
However, the balance amount will not be refunded/cannot be redeemed in case the
Holiday packages are less than the voucher amount.
f.
The offer is valid for redemption till 31st December
2018.
g.
Domestic holidays can be booked online or by calling at this
number – 18602001800
h.
International holidays can be booked online or by calling at this
number – 18602000900
i.
Holiday package is a combination of flight and land. Holiday
voucher cannot be redeemed on a land only package.
j.
The package does not include: Meal, Visas, Land Transfers &
Guided tours attractions, sightseeing, Overseas Medical Insurance, any other
expenses of Personal nature. The customer has to pay for these services.
k.
Grant-of visa is solely on the discretion of the particular
country's Immigration Authority and Yatra is not responsible for any non-grant
of visa to traveler.
l.
You are requested to strictly follow visa procedures and passport
validity 6 months from date of return. Even for countries which offer Visa On
Arrival, we request you to be get your Visa's before departures as it might
take too much of your time at the arrival.
m.
Yatra does not accept any responsibility for third party services
or service providers like hotels, transport, etc. For example, the transporters
are responsible for travel delays while the hotels are responsible for
inefficient hospitality.
n.
The decision of Yatra.com in all matters connected with or
incidental to this offer shall be final and binding.
o.
This offer cannot
be exchanged for any other product or cash.
p.
For bookings made through the mobile app, the offer is valid on
Android and iOS based devices only.
q.
Discounts provided under the offer cannot be clubbed with any
other offer or any other discount extended by Yatra as part of another
arrangement.
r.
All government levies like sales tax, TDS, any local tax, octroi
etc., shall be payable by the Winner as applicable at the time the respective
discounts were offered.
s.
In the case of refund, the discounted amount will be deducted from
the total refund due.
t.
Yatra reserves the right to add, alter, modify all or any of these
terms and conditions, or replace wholly or in part, this offer by any other
offer, whether similar to this offer or not, or to withdraw it altogether,
without prior notice.
u.
All bookings would be subject to availability at the time of
booking and will be governed by the standard airline and hotels terms and
conditions. Cancellation charges/date change penalties will be applicable as
per the airline and hotels rules for all tickets purchased through this
promotion.
v.
Yatra shall not guarantee or be held responsible or liable for any
product or service offered by the Airlines or the Hotels which is not within
the control of Yatra.com.
w.
All purchases made under the program shall be subject to
applicable cancellation/date change rules. In the case of a cancellation, Yatra
shall reverse the discount and shall not provide an additional discount to the
customer.
x.
The decision of Yatra.com in all matters connected with or
incidental to this offer shall be final and binding.
y.
All purchases made by the customer at www.yatra.com shall be governed by the standard
Terms and Conditions (subject to changes) of Yatra, which includes without
limitation User Agreement, Privacy Policy or any other product/service related
terms and conditions appearing on Yatra's website www.yatra.com.
z.
All disputes arising out of or in connection with this offer shall
be subject to the exclusive jurisdiction of the court in Gurugram.
aa.
Please write to support@yatra.com in case of complaints, queries or
clarifications.
bb.
All the terms and conditions of the offer as given hereof and
standard terms and conditions, user agreement, privacy policy (subject to
change) of Yatra.com as mentioned in the website www.yatra.com and the terms
and conditions of the respective airline/ hotel /resort/other service provider
shall be applicable on the customer
cc.