- The Company may, at its discretion, contact the Participant(s), if required, for any clarifications needed regarding the information provided by such Participant(s). To facilitate the Prize fulfilment process, the Company has the right, at any time, to require proof of identity and/or eligibility from the Participant(s). Upon request from the Company, the Participant may be required to furnish necessary supporting documentation, including but not limited to proof of age, address, name, photo identity and nationality.
- Failure to provide any proof or requested information which is not available on the Hotstar App, within the timelines as may be communicated by the Company and/or the Partners to the Participant(s), could result in the Prize(s) being forfeited.
- All personal details and information requested by and submitted to the Company by the Participant must be truthful, accurate and not misleading. The Company reserves the right to disqualify any Participant(s) from the Game, at its sole discretion, should the Participant(s) at any stage submit false, inaccurate or misleading personal details and/or information. The Company also reserves the right to forfeit the Prize in cases where a discrepancy is found to exist in the information furnished/provided by the winning Participant.
- The Prize fulfilment process and/or eligibility of any Participant to win any Prize may be subject to an independent third-party validation and hence, the announcement of Winner(s) may not be displayed immediately post completion of the said Game Play. At no point in time will the Company be obliged to notify unsuccessful Participants of its decision. No enquiries, appeals, verbal or written, shall be entertained in this regard.
- All attempts will be made to protect the Participant data along with the Points earned from loss and corruption, but in the event that such data loss happens, the Company may have to continue with whatever data is available, or in any other manner as it may deem reasonable.
- We would recommend the Participants to maintain privacy of his/her personal details and not mention the phone number or any other personal details on any social media platform or any other website.
- The Participant understands and undertakes that for him/her to be able to claim the Prizes, it is his/her responsibility to pay all the direct taxes and other ancillary charges (gift tax, income tax, insurance, registration) if any, to the relevant authorities and furnish the relevant challans to the Company to enable fulfillment of the relevant Prizes.
- In case a Winner is below 18 years of age, his/her guardian is eligible to collect the Prizes on his/her behalf, and shall be liable to pay all the direct taxes (gift tax, income tax, etc.) to the relevant authorities and may be required to furnish necessary supporting documentation as proof of relationship, age, address, name, photo identity and nationality to enable fulfilment of the Prizes.
- Employees of the below mentioned entities, their associates and affiliates are ineligible to claim the Grand Prizes:
- a. Novi Digital Entertainment Private Limited
- b. Star India Private Limited
- c. Sportz Interactive
- d. Mashal Sports
- e. Asianet Television
- f. Vijay Television
- g. Fox Star India
- The employees of the above-mentioned organizations, hereon referred to as "White Listed Participants" would be ineligible to claim any Prizes.
- The Company will have access to and collect Game Play Data. By participating in the Game or the Social Feed, the Participants consent to the collection, storage, processing and the transfer of and sharing of the Game Play Data by the Company, in accordance with the terms of its Privacy Policy which is accessible at http://www.hotstar.com/privacy-policy and which the User confirms having read.
Other Terms and Conditions
- The Game is meant for entertainment and recreational purposes only, and is not a contest, bet, award or challenge or other form of formal event.
- The Game will be available only on selected Content and when the Hotstar Application is set to view the Content in portrait mode. The Company will not be responsible for any break or disconnection or disruption in network connectivity in any manner, irrespective of the network being used which results in any break during the Game. Network issues can disrupt various aspects of the Game such as receipt of questions and answer options, receipt of any sound, text, video feed related to the question, receipt by the Company of answer chosen by the Participant, etc. The Participant is advised to remain in an area with a strong and stable/ continuous mobile network signal of the telecom operator or internet service provider to ensure smooth functioning of the Game.
- Any loss or outrage or dissatisfaction suffered during playing the Game Play by a Participant would not be the responsibility of the Company and/or its associates and affiliates, who will not be responsible to make good any such loss or dissatisfaction. Under no circumstances whatsoever, will the Participant be entitled to claim any damages against the Company and/or its associates and affiliates including but not limited to General and Special Damages, Consequential, Pecuniary and Non-Pecuniary, Liquidated, Aggravated, Exemplary Damages, Compensatory and Non-Compensatory, Nominal and Damages for Loss of Profit/ Loss of Opportunity.
- In the event the response of the Participant is not received by the Company within the Stipulated Time period for the question for any reason, the Participant would not get points in the event that question(s) was answered correctly by him/her. The Participant can continue to answer questions once re-connected to the central Game Play server(s). The Company and/or its Gratification Partner(s) are not responsible for any such instances.
- Other than the Device(s), the Game will not be accessible on landscape mode, or through web browsers, and any third-party live TV streaming medium or any other operating systems/platforms on which the Hotstar App is available.
- The Company will endeavor to ensure that the integrity of the Game is maintained at all times and will take reasonable steps in this regard. In the event the Company receives information that the integrity of the Game or Game Play has been compromised in any manner, including by using unfair or unlawful means, the Company reserves the right to take all actions, including suspending the Participant from the Game, to protect itself, the Hotstar App and the Game and Game Play.
- By agreeing to these Rules & Regulations, you permit the Company to contact you on the Indian mobile number disclosed by you, even if that number is registered on the Do Not Call/Disturb Registry.
- The Participant(s) of the Game may be required to make himself/herself available for the Company and participate in any activity and/or campaign ("Promotional Activity") of any nature whatsoever without any money payable to the him/her.
- By accepting the Rules & Regulations, the Participant agrees and authorizes the Company to use any information available and linked to his Unique Identifier (Phone number, Email or Facebook ID) provided at the time of registration on the Hotstar App in terms of the Privacy Policy of the Hotstar App available at http://www.hotstar.com/privacy-policy The Participation in the Game Play will be governed by the Indian Data Privacy requirements only.
- The Company will have access to and collect information and data related to the Participant’s Social Feed and playing of the Game by the Participant during Game ("Game Data"). The Participant consents to the use of this Game Data by the Company for research and development for a better gaming experience, including but not limited to understanding the functioning of the Game Play, mapping general Participant behavior in response to the features of the Game Play, the improvement of the Hotstar Application and the Game in general, etc. By participating in the Game, the Participants consent to the collection, storage, processing and the transfer of and sharing of the Game Data by the Company, in accordance with its Privacy Policy which is accessible at http://www.hotstar.com/privacy-policy. The Participation in the Game Play will be governed by the Indian Data Privacy requirements only.
- None of the Participants shall, without the prior written approval of the Company, speak to the press or any other media or any third person, nor give any interviews or comments relating to any aspect of the Game. The Participant shall not disclose any information whatsoever relating to the Company to any other party including screen shots of the Game on social media websites. Violation of this clause shall immediately disqualify the Participant’s prospects of further participation.
Systems and availability
- Prior to the start of the Game, the Participant must check that the Hotstar App is updated, operational and functioning correctly. The Participant is advised to keep adequate RAM and phone memory available to ensure smooth functioning of the Game. Quitting other applications on the Device will also help towards smoother Game in case of some smartphones.
- Participants may need to adjust the Device display, font, brightness and resolution to default size or lower to ensure that they are able to play the Game on their Device(s) properly.
- Participant is advised to keep the Device from which the Game is played, adequately charged. Low battery may result in shut down of the network and/or Device which could affect the Participant’s ability to play the Game.
- The Company has ensured adequate redundancies with respect to the servers that are used to communicate with the Hotstar App for the Game. However, in the rare instance(s) that the servers are affected and are rendered non-functional, the Company will, at its discretion but not as an obligation, determine such measures as it may deem fit, including cancelling certain sections or segments or question(s) from the Game at the discretion of the Company.
- An on-going Participant(s) could lose out on the opportunity to play one or more questions (and hence lose Points) in any of the following, but not exhaustive, situations:
- i. Where a Participant answers a call/ message/ etc. on the Device where he/she is playing the Game;
- ii. Where a Participant exits the Hotstar App while playing the Game;
- iii. Where a Participant force quits the App or restarts his/her Device during Game Play;
- iv. Where there is a network drop or battery drain-out during Game Play;
- v. Where the Device under use for Game Play hangs;
- vi. Where the Device auto-locks, screen times out during the course of the Game;
- vii. Where the Unique Identifier is used by multiple devices.
- In the event the Game Play is terminated mid-session for any reason whatsoever, or where the Game Play or the ability of a Participant to participate in the Game is affected by any network/ IT/ phone related issue, and/or where a Participant exits the Game in the middle of the Game Play, the Participant will be permitted to rejoin the Game Play only when the next question is about to be displayed.
- The situations present hereinabove are only by way of example and there could be additional situations, beyond the Company’s control, wherein the Participant’s Game Play may be interrupted, and/or the Participant may lose an opportunity to answer any question. Under all such scenarios, the Company will not be liable in any manner for such interruption in the Game Play and/or any lost opportunity to answer any of the questions during Game Play, which results from technical and non-technical reasons attributable solely to the Participant, its Device, the internet and/or mobile networks and/or login issues through phone number/email ID/ Facebook ID and/or any other force majeure conditions.
- The Company will not be responsible for any loss, outrage from or dissatisfaction suffered by the Participant, during Game or otherwise arising out of or resulting from the Game in general. The Company or its associates and affiliates will not be responsible to make good against any such loss, outrage or dissatisfaction.
- By participating in the Game or the Social Feed, the Participants consent to the collection, storage, processing and the transfer of and sharing of the Game Data by the Company, in accordance with its Privacy Policy which is accessible at http://www.hotstar.com/privacy-policy. The Participation in the Game Play will be governed by the Indian Data Privacy requirements only.
- While all attempts will be made to protect the Game Data, including the data pertaining to the correct answers given by each of the Participants, from loss and/or corruption, Participants agree and acknowledge that all systems are prone to failure and hacking attempts. In the event of any data loss, the Company shall make reasonable endeavors to continue with whatever data available in the manner it deems is fit. The Company will not be responsible for any damage resulting from the loss of data or the action taken by the Company for the continuity of the Game, on account of the same. The Company will not be held responsible to make good any loss or dissatisfaction suffered by the Participant, on account of such loss.
- While the Company shall endeavor to make all reasonably practicable arrangements for the continuity of the Game, it cannot guarantee or assure seamless connectivity or continuous availability of the Hotstar Application, server, system or software to the Participants during the conduct of the Game as these are dependent on external utilities/service providers and factors which could be beyond the control of the Company.
- Where the Game Play is based on a Live Event, the telecast of such Live Event on the Hotstar App may not coincide with the telecast of the Live Event on television (across all types of feeds [HD / SD, etc.] and platforms [DTH / cable / IPTV, etc.]) including the actual. This may result in time lag between the actual Live Event playout, its transmission over various networks and the questions asked in the Game Play. Please note that the Company reserves the final right to determine any issues of any time lag and its decision regarding the same shall be final. Pertinently, if the Company learns that this time lag has been used by any Participant to gain any unfair advantage in the Game, the Company reserves the right to immediately suspend / terminate the Participant’s Game or forfeit the Offer Prize won by such Participant, without any prior notice to the Participant, or take any other action as it deems fit, to ensure the protection of the integrity of the Game. The Company’s decision on this will be final and binding.
- The Participant acknowledges and agrees to hold harmless the Company and/or any of its associates and affiliates and its Gratification Partner(s) for the application, network, process, technical or any other failures. Any losses, injury, discomfort, loss of privacy, inability to participate or any other discomfort of any sort caused to the Participant or the Participant’s property or device shall not be the responsibility of the Company or its Gratification Partner(s).
- In case any unauthorized activity is observed on the Game, Company reserves the right to disqualify the Participant causing and/or resorting to such unauthorized activity till such time as the Company deems fit. The Company would not be responsible to such Participant in any manner whatsoever on account of such disqualification.
- Company shall not be liable for any failure of the Hotstar App server or system during the course of playing the Game.
- Company and its sub-contractors are not responsible for delayed receipt or non-receipt or incomplete receipt or corrupted receipt of answers.
- The Company accepts no liability and shall not be responsible and/or liable in any manner whatsoever in case the Participant(s) are unable to participate in the Game due to failure on the part of the telecom operator, internet service provider, facility provider, etc., or due to capacity constraints.
- In the event the Game ceases to operate due to any unforeseen issues, including but not limited to technical issues or force majeure, the Company reserves the right to discontinue the Game for future and revise these Rules and Regulations to accommodate such discontinuation. The Company shall not be responsible or liable for any losses or damages caused due to such discontinuation. Company reserves the right to make Watch N’ Play game available on the Hotstar App. Company will not be held responsible for any enquiries or complaints or claims for non-availability of Watch N’ Play game.
- It shall not be open for the Participant(s) or any of their representatives to require or demand an audit or verification of the any of the systems, databases, software, hardware of the Company and/or any of its associates and affiliates and its Partners used to host the Hotstar App or the Game, or any other criteria, process or system adopted by the Company as part of the process of conduct of the Game or selection of winners resulting therefrom.
No person (i.e., either the Participant or any person on behalf of the Participant) shall initiate litigation against the Company, its associates and affiliates or its Gratification Partner(s) in any manner, in connection with the Game and/or the eligibility and/or the participation in the Game without first writing in to the Company at hello@hotstar.com setting out its concerns/issues and providing the Company a reasonable opportunity to address such concerns/issues.
Intellectual property
The Intellectual Property rights ("Intellectual Property Rights") in Hotstar App, underlying Company and the Company Platform, and material published on Hotstar App, including (but not limited to) games, Contests, software, advertisements, written content, photographs, graphics, images, illustrations, marks, logos, audio or video clippings and Flash animation, is owned by the Company, its Partners, licensors and/or its affiliates and associates. Users may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on the Company either in whole or in part without express written license from Company.
User conduct
- Participant(s) agree not to disrupt, overburden, or aid or assist in the disruption or overburdening of any computer or server used to offer or support the Company or the Company Services.
- Participant(s) shall not attempt to gain unauthorized access to the user accounts, servers or networks connected to Company services by any means other than the user interface provided by Company, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that underlies or is part of the Company services.
- Participant(s) shall not attempt to transmit content regarding services, products, surveys, contests, pyramid schemes, spam, unsolicited advertising or promotional materials, or chain letters.
GENERAL RULES & REGULATIONS
- The Participant’s participation in the Game shall be considered to be acceptance of all Rules & Regulations as set forth herein including the Hotstar Privacy Policy.
- The Participant hereby represents that he/she is not under any contract, exclusive or otherwise, with any other third party/ agency or is not under any kind of disqualification or disability under law, to enter into an agreement with the Company or its associates and affiliates, as the case may be.
- The Participant shall undertake, warrant and guarantee to the Company that the Participant has the full legal capacity to participate in the Game, in accordance with these Rules & Regulations.
- The Participant acknowledges that he/she has voluntarily chosen to participate in the Game at his / her free-will and is willing to bear all risk, costs & consequences arising from such participation in the Game.
- The Participant shall not have any claim against the Company and/or any of its associates and affiliates connected with the Game. The Company, its associates and affiliates or vendors connected with the Game shall not be responsible for any such eventuality and the Participant(s) shall not be entitled to claim any compensation from the Company.
- In the event of any fault, misunderstanding or dispute concerning any part of the Game, and/or the operation of the telephone system, internet system, or the validity of any question or answer options, the decision of the Company shall be final and binding on all Participant(s) and other persons. The Company is empowered to take a decision on any case or instances not covered by the present Rules & Regulations.
- The Company reserves the right to amend (add to, delete or modify) the Rules & Regulations prospectively or retrospectively, at its discretion and without prior approval in order to improve the Game or remediate any issues that may occur. The Participant is requested to carefully read these Rules & Regulations from time to time before using the Hotstar App for participating in the Game. It shall be the Participant’s responsibility to check these Rules & Regulations periodically for changes. The Company may require the Participant to provide his/her direct or indirect consent to any update in a specified manner before further use of Hotstar App for Game Play. If no such separate consent is sought, his/her continued use of Hotstar App for Game Play, following such changes, will constitute your acceptance of those changes.
- The Company has the sole right at any time/to alter/ amend/ withdraw/ replace/discontinue and/or terminate the Game without any prior intimation or notice to the public and the Company is not obligated in any manner whatsoever to compensate any person(s) who have participated in the Game.
- If the operation of the Game, the transmission and/or the broadcast of any/all of the Content (for which the Game is being made available) is prevented by an event of force majeure or otherwise, the Company may cancel all or any part of the Game or take such other decision as it deems fit.
- If any provision of these Rules & Regulations is held by any Court or other competent authority to be void or unenforceable in whole or part, the other provisions of these Rules & Regulations and the remainder of the affected provisions shall continue to be valid. These Rules & Regulations and the Game shall be governed by and construed in accordance with the laws of India and the Participant(s) submit irrevocably to the jurisdiction of the Courts in Mumbai.
- Any dispute or claim arising out of or in relation to the Game or these Rules & Regulations shall be resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time, by a sole arbitrator nominated at the sole discretion of the Company. The place of arbitration shall be Mumbai. The Language will be English. The award of the arbitral tribunal is final and binding on the parties.
- The Company is empowered to take a decision on any case not covered by the present Rules & Regulations.
- The Company, its associates and affiliates will not be liable for any loss of earnings, employment or otherwise, caused to the Participant(s) and arising as a result of his/her participation in the Game.
- The Participant(s) hereby agree to indemnify the Company, its associates and affiliates against any claims that might arise from his/her actions or omissions while participating in the Game.
- The Participant hereby agrees and undertakes that, the Company is in no manner whatsoever responsible and/or shall not be held liable in any manner whatsoever, for any injury of any kind including mental and/or emotional trauma caused to the Participant(s) in any manner whatsoever, in relation to the Game.
- The only way to enter the Game is through participation as described in these Rules & Regulations. Any person claiming that he/she can help get you access to the Game for a consideration is defrauding you. Please contact your local police and report this person immediately.
- Any person(s) claiming that he/she can help get favorable access to the Game Play/ Offer Prize(s) for a consideration (monetary/non-monetary) is defrauding. Please contact your local police and report this person/s immediately. All Offer Prize redemption is only routed through the main Hotstar App and its Gratification Partner(s). Hotstar shall communicate with any Participant only through the App, App notifications and App-based authentication or through Company authorized communication medium (e-mail, calls, etc.).
- The Participant shall not have any ownership interest, license or other rights in the application for Game or any right in the Game Intellectual Property therein, whether by license, implication, estoppel or otherwise.
- Subject to these Rules & Regulations, Company hereby grants you a limited, non-exclusive, non-sub licensable and non-transferable license, limited to the territory of India, to use the Game and the content solely for purposes of using the Game Play and services provided therein. The Participant acknowledges and agrees that he/she shall not copy, republish, post, display, translate, transmit, reproduce or distribute any content through any medium without obtaining the necessary authorization from the Company or thirty party owners of such content.
- Subject to the Rules & Regulations, the Participant(s) may access, view and otherwise use the Game (including, without limitation any services provided on or through the Hotstar App) for his/her personal (non-commercial), lawful use only. The Participant must not use the Game and any services provided through it in a manner which is prohibited by the Rules & Regulations or applicable law.
- Company in its sole discretion may suspend or terminate and/or block the Participant(s) from accessing all or any part the Hotstar App and/or any service provided therein if he/she breaches or is suspected to be in breach of the Rules & Regulations or any applicable law or if he/she is found to be misusing the Hotstar App or are engaged in illegal or fraudulent use of Hotstar App in any manner. Suspension or termination of the Participant’s account may result in loss or destruction of any information/data associated with such account.
- All these Rules and Regulations are specific to the Game and do not supersede or substitute the terms and conditions of using the Hotstar App available at www.hotstar.com/terms-of-use.
- Participant correspondence, transactions or related activities with third parties, including payment providers and verification service providers of the Gratification Partner(s), are solely between the Participant and that third party. Participant’s correspondence, transactions and usage of the services of such Gratification Partner(s) shall be subject to the Terms & Conditions, Rules & Regulations, policies and other service terms adopted/implemented by such Gratification Partner(s), and the Participant(s) shall be solely responsible for reviewing the same prior to transacting or availing of the services of such Gratification Partner’s. Participant agrees that Company will not be responsible or liable for any loss or damage of any sort incurred because of any such transactions with Gratification Partner(s). Any questions, complaints, or claims related to any third-party product or service should be directed to the appropriate vendor.
- In case of any queries, please write to hello@hotstar.com setting out your concerns/issues related to the Game Play. All endeavors shall be made to reply to the queries within reasonable time on a best effort basis. However, the absence of a reply shall not be deemed to mean acceptance by the Company of any claims made in the query.
Specific Sponsor Terms and Conditions for Offer Prizes
Ixigo
Ixigo agrees to sponsor and deliver the following Prizes in form of coupon codes:
Prize 1- Flat Rs.300 instant off on domestic flights (valid on minimum booking of Rs.3000)
Prize 2- Flat Rs. 400 instant off on domestic flights (Valid on minimum booking of Rs.3000)
Prize 3- Get Rs. 650 ixigo money on domestic flights (Valid on minimum booking of Rs. 3000)
Terms and Conditions for Prize 1 and Prize 2:
- Visit ixigo.com or download the ixigo flights and trains app
- This offer is valid only for users booking domestic Flights
- Customer has to apply coupon code at the time of booking to avail these offers
- Domestic Flights offer is valid on minimum booking of Rs.3000/-
- Offer are valid till 30th Nov’ 19
- Customer can avail this offer once during the campaign period
- ixigo shall not be liable for any loss or damage arising due to force majeure even
- In the event of any misuse or abuse of the offer by the customer or travel agent, ixigo reserves the right to deny the offer or cancel the booking
- In no event the entire liability of ixigo under this offer shall exceed the amount of promotional discount under this offer
- ixigo is the sole authority for interpretation of these terms
- Disputes, if any, arising out of or in connection with this offer shall be subject to the exclusive jurisdiction of the competent courts in Delhi
- In case of partial/full cancellation the offer stands void and customer will not be eligible for the discount
- In case of partial/full cancellation the offer stands void and customer will not be eligible for the discount
- This offer is applicable only on select providers
- ixigo reserves the right to modify these terms & conditions at any time
- ixigo shall not be liable to for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the offer
- User Agreement and Privacy Policy at ixigo website shall apply
- Customers, who are Travel Agents by occupation, are barred from making bookings for their customers and ixigo reserves the right to deny the offer against such bookings or to cancel such bookings. For such cases, ixigo shall not refund the booking amount.
Terms and Conditions for Prize 3
- Visit ixigo.com or download the ixigo flights and trains app
- This offer is valid only for users booking a domestic flight
- Customer has to apply coupon code at the time of booking to avail these offers
- Domestic Flights offer is valid on minimum booking of Rs.3000/-
- Customer will receive their ixigo money within 24 hours of their booking confirmation, which can be used 100% for your flight booking. For more info visit- https://www.ixigo.com/money
- Customer can earn ixigo money only for bookings where the ixigo money amount is mentioned against the booking partner at the time of flight search.
- Offer is valid till 30th Nov’19
- Customer can avail this offer once during the campaign period
- ixigo shall not be liable for any loss or damage arising due to force majeure even
- In the event of any misuse or abuse of the offer by the customer or travel agent, ixigo
- reserves the right to deny the offer or cancel the booking
- In no event the entire liability of ixigo under this offer shall exceed the amount of
- promotional discount under this offer
- ixigo is the sole authority for interpretation of these terms
- Disputes, if any, arising out of or in connection with this offer shall be subject to the exclusive jurisdiction of the competent courts in Delhi
- In case of partial/full cancellation the offer stands void and customer will not be eligible for the discount
- This offer is applicable only on select providers
- ixigo reserves the right to modify these terms & conditions at any time
- ixigo shall not be liable to for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the offer
- User Agreement and Privacy Policy at ixigo website shall apply
- Customers, who are Travel Agents by occupation, are barred from making bookings for their customers and ixigo reserves the right to deny the offer against such bookings or to cancel such bookings. For such cases, ixigo shall not refund the booking amount.